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Alison Howard

Operations & HR Director

As our Operations and HR Director, Alison is responsible for the smooth running and continuation of the great culture that we have here at amber energy. Alison looks after the operations team at amber, from our IT services through to making sure the coffee machine is working – both are considered business critical.

Having a thorough understanding of every aspect of the business, Alison helps to ensure that each department is delivering an excellent service to our clients and that everyone gets all the training they need to keep up with changes in the industry.


Meet the operations team

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Nat James

Nat is our Talent and Office Manager, being responsible not just for making sure that we’re putting the very best people in the jobs most suitable for their skills but also ensuring that there’s enough coffee in the office to keep them fuelled! Nat's main focus is ensuring that everyone who comes to amber energy® has the very best experience.

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Richard Williams

As our Salesforce Implementation Manager, Richard is crucial for putting systems in place to ensure that our processes work to the best of their ability. With a decade of experience behind him, Rich is great at developing systems and processes to improve customer experiences, with a strong focus on increasing efficiency and sparking engagement.