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Alison Howard

Operations & HR Director

As our Operations and HR Director, Alison is responsible for the smooth running and continuation of the great culture that we have here at amber energy. Alison looks after the operations team at amber, from our IT services through to making sure the coffee machine is working – both are considered business critical.

Having a thorough understanding of every aspect of the business, Alison helps to ensure that each department is delivering an excellent service to our clients and that everyone gets all the training they need to keep up with changes in the industry.

 
 
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Meet the operations team

 
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Edita Bruzaityte

Edita is our new Portfolio Manager who recently graduated from Cardiff University with Master of Business Administration (MBA). She has over six years’ experience in customer service working across range of F&B and hospitality businesses in Ireland and the UK. More recently working in financial services working for prominent Middle Eastern investor’s family office in London.
 

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Richard Williams

As our Salesforce Implementation Manager, Richard is crucial for putting systems in place to ensure that our processes work to the best of their ability. With a decade of experience behind him, Rich is great at developing systems and processes to improve customer experiences, with a strong focus on increasing efficiency and sparking engagement. 

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Thomas Jefford

Tom has several years of Salesforce experience with a Salesforce ISV Partner, implementing and configuring Salesforce solutions across varying sectors including local and central government, finance and insurance he has seeing first-hand the benefits that Salesforce brings to organisations.