Head of Bureau Services
Ben is the Head of Bureau Services at amber, overlooking his team of experts to ensure that every bill we receive is thoroughly checked, validated and any issues are chased up and resolved. With over a decade of industry experience behind him, there isn’t much in the way of energy bills that Ben hasn’t come up against. Creating customer reports and helping to set realistic energy budgets are a large part of the activities that Ben’s team carries out. He loves the variety and the challenges that the complexities of queries within the industry provides – if a problem does come up that Ben hasn’t seen before then he won’t let it go until it’s fully resolved.