Winner of Third Party Intermediary of the Year - The Energy Awards 2018
We’re delighted to have been named as the Third-Party Intermediary of the Year (Under 50 Employees) at the Energy Awards 2018.
This is a huge achievement for us, getting recognition for the hard work that we put in and the ethical way that we treat our customers.
Our aim is to be a world-class energy management organisation, driving industry standards through expert services delivered with openness and honesty. We bring a new way of thinking and working to the energy market with clear communication and transparent pricing.
Receiving this award highlights the fact that our approach to business energy is working.
Combining Knowledge with Service
amber energy is a collaborative hub of six departments, each owned and run by industry experts: procurement, trading and risk management, bureau, engineering, water and connections and infrastructure. This enables us to provide in-depth knowledge and expertise across each service, delivering a complete energy management solution tailored to our customers’ needs.
Combined with our customer centric approach, we can safely say that our 97% client retention rate is no accident.
We put the customer first, building strong, lasting relationships based on trust, honesty and openness. All queries aim to be answered at the first point of contract, with the response provided in a way that is fully understandable and actionable.
A tough, closely-fought competition
We know that being a Third Party Intermediary is a highly competitive industry and the judges themselves said that it was a closely fought category, but what set us apart is our “commitment to excellent customer service and transparency.”
Nick Proctor founded this business in 2009 to “challenge the norm”, providing an ethical alternative to energy brokers who look to make a quick cash with no consideration for their clients’ needs.
Fast forward ten years later and we’re still here with the goal of providing our clients with the best possible service. Losing all confusing industry jargon and simply focusing on delivering results.
“These pillars (customer service and transparency), plus market expertise and a commitment to continued knowledge development for its staff, are what keeps amber at the top of its game.
A well-rounded offering,”
- The Energy Awards Judges, 2018
Don’t settle for less, work with the best
We’re currently taking on clients. If you want your energy requirements to be looked after by the “TPI of the Year” then get in touch using the form below and we’ll get back to you as soon as possible.